Numbers are never the solution.Numbers create the questions. Most practices treat KPIs as the answer. They expect a number to reveal what to fix, where to focus, or how to improve. But KPIs were never meant to direct decisions. They exist to highlight where something has shifted so you can look deeper. The value is […]
What KPIs Can Tell You and What They Cannot Read More »
Inventory is one of the most expensive and least understood parts of a veterinary practice. When it is not managed deliberately, it becomes a quiet source of financial strain, workflow disruption, and frustration for the team. A healthy inventory system is not about spreadsheets, vendors, or counting products. It is about structure. Here are the
The Components of a Healthy Veterinary Inventory System Read More »
Most veterinary practices rely on performance reviews because they feel like the standard. They are annual, they follow a form, and they produce a document for the employee file. The problem is that performance reviews are built for evaluation, not alignment. They look backward, focus on rating people, and often miss the structural issues that
When Performance Reviews Do Not Perform Read More »
Marketing does not fail because the ideas are bad. It fails because practices try to implement strategies that were never designed for their structure, their team, or their clients. Two patterns show up over and over again, and both lead to the same outcome: effort with no results. Here is what actually happens behind the
Why Most Veterinary Marketing Fails Before It Begins Read More »
Pricing issues do not always look like pricing issues. Most of the time, they show up as financial strain, staffing tension, or pressure on the owner long before anyone looks at the fee structure. These signs are not about failure. They are indicators that the pricing no longer matches the cost and effort behind the
Signs Your Pricing Is the Problem Read More »
Veterinary practices work hard for every dollar they earn. Most owners believe profit loss comes from obvious issues like pricing or staffing levels. In reality, the biggest leaks tend to hide in the day-to-day systems that no one has time to examine closely. These leaks are small on the surface but significant over the course
The Top 3 Sneaky Places You Are Losing Profit and Do Not Know It Read More »
